Privacy Policy

Effective Date: August 24, 2026

At CK Design & Customization, we respect your privacy and are committed to protecting the personal information you provide when visiting our website, shopping with us, or contacting our team. This Privacy Policy explains what information we collect, how we use it, and how we protect it.

Information We Collect

When you place an order, contact us, create an account, subscribe to our newsletter, or interact with our website, we may collect information such as:

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment and order information

  • Customization details and files you provide

  • Information you submit through contact or inquiry forms

We may also automatically collect limited information about how you use our website, including your IP address, browser type, device information, and pages you visit.

How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders

  • Create and customize your products

  • Communicate with you about orders and inquiries

  • Provide customer service and support

  • Send product updates, promotions, and newsletters when you choose to receive them

  • Improve our website, products, and services

  • Prevent fraudulent or unauthorized activity

  • Comply with applicable legal requirements

Custom Designs & Uploaded Files

If you provide artwork, logos, photographs, names, or other files for a custom order, we use those materials only as necessary to fulfill your order and provide the requested customization services.

Please only submit files and information that you have permission to use.

Payment Information

Payments made through our online store are processed through secure third-party payment providers. CK Design & Customization does not directly store your complete credit or debit card information on our servers.

Payment providers may collect and process information according to their own privacy policies.

Cookies & Website Technologies

Our website may use cookies and similar technologies to provide essential website functionality, remember preferences, understand website traffic, and improve your shopping experience.

You can adjust cookie settings through your browser. Disabling certain cookies may affect some website features.

Sharing Your Information

We do not sell or rent your personal information.

We may share necessary information with trusted service providers that help us operate our business, such as:

  • Payment processors

  • Shipping and delivery providers

  • Website and ecommerce service providers

  • Email and marketing platforms

  • Other vendors necessary to fulfill your order or provide requested services

These providers only receive information needed to perform their services.

Marketing Communications

If you subscribe to our newsletter or marketing communications, we may send you information about new products, promotions, custom product ideas, and special offers.

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in the email.

Data Security

We take reasonable measures to protect your personal information against unauthorized access, misuse, alteration, or disclosure. However, no method of transmitting or storing information online can be guaranteed to be completely secure.

Third-Party Links

Our website may contain links to third-party websites, including social media platforms and other services. We are not responsible for the privacy practices or content of third-party websites.

We encourage you to review their privacy policies before providing personal information.

Children's Privacy

Our website is not intended to knowingly collect personal information from children under the age of 13. If you believe a child has provided personal information to us, please contact us so we can take appropriate action.

Your Privacy Choices

Depending on where you live, you may have certain rights regarding your personal information, including the right to request access, correction, deletion, or information about how your data is used.

To make a privacy-related request, please contact us using the information below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services, or legal requirements. Any updates will be posted on this page with a revised effective date.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:

CK Design & Customization
Email: kathy@ckdesigncustomization.com
Phone: 603-856-6858
Location: Western Massachusetts

Last Updated: August 24, 2026